5400 S. University Dr #400 Fort lauderdale, FL 33328
The Operations Coordinator serves as an expert resource representing industry business practices; aligning program administration, logistics, marketing, account management and regulatory compliance into tactical daily operations.
Serve as the liaison and point of contact between Operations vendors, prospects and clients Oversee client and vendor scheduling coordination
Coordinate and disseminate communication between clients and vendors regarding all logistics including pick-up and drop-off times, vehicle scheduling, convenience preferences, route selection, regional threat assessments and other variables affecting the assignment
Resolve Operational complaints and poor satisfaction reports
Respond to requests for assistance by troubleshooting and providing solutions to driver related problems
Create and maintain a vendor tracking log that details client feedback
Be able to problem solve resolution activities for all Operational issues
Participate in a variety of meetings, representing ground transportation issues and communicating updates and department policy to all functional areas of the organization
Ensure appropriate safety procedures are followed and compliance with all national and regional Operational directives, laws and requirements is satisfactory
Duties, responsibilities and activities may change, at the discretion of leadership at any time with or without notice Competencies and KASO (knowledge, aptitude, skills and other)
Operations and security expertise
Multi-tasking time sensitive and detailed Operations planning activities Industry and business acumen.
Demonstrated organizational and time management skills
Strong written and oral communication skills
Ability to work independently while establishing effective relationships, collaborating with peers and clients
Successful client management experience A demonstrated history of effective conflict resolution skills
Education and Experience:
MUST BE ABLE TO WORK 2P-10PM OR 4PM-MIDNIGHT!
Military experience is preferred but not required